Privacy Policy

1. Changes to this Privacy Policy

We may change this Privacy Policy, at any time and from time to time. In the event that we make changes, we will notify you by revising the “Last Updated” date at the top of this Privacy Policy. We encourage you to review our Privacy Policy whenever you access or use the Services to stay informed of ways that you can protect your privacy.

2. Information We Collect and Receive

When you use or interact with us through the Services, we may collect Personal Data. More information about the categories and sources of information are provided below.

2.1.1 Account Information. When you create a Champ account, you provide your phone number, which is used to authenticate your identity via one-time passcode (OTP). You may also choose to provide additional information including your name, email address, time zone, favorite teams and players, preferred sportsbooks, and other preference and settings information.

2.1.2 Subscription and Payment Information. If you purchase a paid subscription to Champ AI through Apple’s App Store or another approved third-party billing platform, the payment transaction is processed directly by that platform subject to that platform’s privacy policy and terms. We do not receive your payment card information. We receive only the fact of your subscription, the subscription tier, the subscription start date, and renewal status. For more information about how Apple processes payments, please review Apple’s privacy policy.

2.1.3 Geolocation Information. We may collect information about your general location based on your device’s IP address (e.g., country, state, or city-level location). We do not access your precise device location (GPS) without your explicit permission via your device’s location services settings. We use general location information to determine which sportsbooks operate in your jurisdiction, to comply with applicable legal restrictions, and to provide accurate time-zone-localized information.

2.1.4 Identity Verification. We may verify your identity by sending a one-time passcode to your phone number when you sign in. We do not collect or process driver’s license information, passport information, biometric data, social security numbers, or tax-related identity documents.

2.1.5 Social Media Data. We have pages on social media services like Facebook, Twitter/X, Instagram, and LinkedIn (“Social Media Pages”). When you interact with our Social Media Pages, we will collect Personal Data that you elect to provide to us, such as your contact details and messages sent. In addition, the companies that host our Social Media Pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages.

2.1.6 Contacting Us. You may interact with us through our Services, including through any interactive feature, online contact form, email, or any other communication mechanism. When using these channels, you typically provide your account information and any other information you choose to provide us at your option.

2.1.7 Group Chats and Multi-Party Conversations. When you add Champ’s phone number to a group conversation (via SMS, iMessage, or other supported messaging platforms), Champ receives and processes every message sent in that conversation, regardless of who sent it. This includes messages from group participants who are not registered Champ users. We collect, store, and process: (i) the phone numbers of all participants in the conversation; (ii) the content of messages sent in the conversation; (iii) media (images, files, link previews) shared in the conversation; and (iv) timestamps and conversation metadata.

When Champ detects a participant in a group conversation whose phone number is not associated with a registered Champ account, Champ may send that participant a direct message introducing itself and explaining that messages sent in the shared group conversation will be processed by Champ. Participants may opt out by (a) responding to the introductory message to decline, (b) not directing messages to Champ in the group, or (c) requesting that the group owner remove Champ from the conversation. Champ retains a record of each participant’s consent status and respects opt-out requests within all group conversations Champ participates in.

By adding Champ to a group conversation, you represent that you have the right to add a third-party participant to the conversation under the platform’s rules and applicable law, and you agree to inform other participants of Champ’s presence in the conversation.

2.1.8 Messages and AI Processing. Champ generates responses to user queries using artificial intelligence. The content of your messages, queries, and conversations (including group conversation content) is processed by Champ’s systems and may be transmitted to third-party AI service providers, currently including Anthropic, PBC (“Anthropic”), the operator of the Claude AI models that power Champ’s responses. Anthropic processes this data under its own privacy policy and applicable data processing agreements. We do not authorize Anthropic to use your data for training or fine-tuning their AI models, and we have configured our integration to opt out of any such training where Anthropic offers that option. We may use other AI service providers in the future, and will update this section to reflect those providers.

2.2 Information We Obtain from Others. We may supplement the information we have about you with information received from other sources including from our social media pages, social media websites themselves, our affiliates, and from other publicly available sources. Your activity on other websites and applications may be associated with your Personal Data in order to improve and customize our Services.

2.3 Information We Automatically Collect. We automatically collect certain information from you when you use the Services, including internet or other network activity information such as your Internet Protocol (“IP”) address, unique device identifiers, browsing and search history within the Services, and cookies and other technologies.

2.3.1 Log Information. We retain information about you when you access and use the Services. This information can include: IP address, timestamps, browser information, Internet Service Provider (“ISP”), web pages visited, and URL of the webpage you visited before navigating to our Services.

2.3.2 Device Information. We monitor user activity in connection with the Services and may collect information about the applications and features you use within Champ, including device model, operating system version, app version, and similar technical attributes.

2.3.3 Geolocation Information (Automatic). We may infer your general location from your IP address. We may request access or permission to track precise location-based information from your device, but Champ does not require precise location to function. If you grant such permission, you may revoke it at any time in your device settings.

2.3.4 Crash and Error Information. If the Services crash or return an error, we collect data to determine the cause of the error, currently via Sentry (sentry.io), a third-party error monitoring service. The crash or error information collected may include device IP address, device name, operating system version, application configuration(s), the time and date, the stack trace of the error, and other similar diagnostic statistics. We may use other crash and error reporting providers in the future.

2.3.5 Cookies and Other Technologies. Cookies and similar technologies (e.g., pixels and ad tags) (collectively, “Cookies”) are small files which, when placed on your device, enable us to collect certain information, including Personal Data, from you in order to provide certain features and functionality. We and our service providers and business partners use Cookies to collect data and recognize you and your device(s) on the Services and elsewhere across your different devices. We do this to better understand the effectiveness of our marketing and to enhance your user experience.

2.3.6 Analytics. We may use analytics providers (including but not limited to Google Analytics) to collect information regarding visitor behavior and visitor demographics on our Services. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/. You can opt out of Google’s collection and processing of data generated by your use of the Services by going to http://tools.google.com/dlpage/gaoptout.

2.3.7 Push Notifications. If using our Services, we may request to send you push notifications regarding your account, sports events you have indicated interest in, or as related to our Services generally. If you wish to opt out from receiving these types of communications, you may turn them off in your device’s settings.

2.3.8 App Tracking Transparency (iOS Only). Apple’s App Tracking Transparency framework requires apps to request user permission before tracking users across other companies’ apps and websites. Champ does not track you across other companies’ apps and websites. We do not access the iOS Advertising Identifier (IDFA) without your explicit consent, and Champ’s core functionality does not depend on such tracking.

2.4 Special Categories of Information. Some of the data that we may collect, as described in this Section 2, is Personal Data which requires a heightened degree of protection by applicable law (“Sensitive Personal Data” or “Sensitive Personal Information”) and is particularly sensitive, including financial account information, payment information, contents of email or text messages, account log-in username and password, geolocation, and race. We only collect this information as provided by or consented by you. We only share this Sensitive Personal Data for the purpose of providing the Services or as consented for and will not be shared or used by us for any other purposes.

3. How We Use Your Information

We may use your Personal Data for our legitimate interests and the limited purpose of providing the Services and related functionality and services, as described in the Terms and in this Privacy Policy, and as permitted by applicable law. These purposes include circumstances where it is necessary to provide or fulfill the services requested by or for you or where you have given us your express consent. We may use your Personal Data as follows:

(i) To support our legitimate interests, including, without limitation, the provision and maintenance of the Services, consistent with your rights and preferences; (ii) to provide you with services that you request; (iii) to respond to your inquiries, comments, feedback, or questions; (iv) to send administrative information to you, for example, information regarding the Services and changes to our Terms; (v) to help us improve the functionality of the Services and to better understand our users; (vi) to customize and optimize the content or recommendations that you receive when you use the Services;

(vii) to develop, analyze and improve our Services, which may include traffic, usage, and navigation patterns related to your activities on the Services and the links we provide to Third-Party Websites; (viii) to send you commercial or marketing messages, including newsletters, push notifications, and text message and email communications about our offerings or services; (ix) to verify your identity via one-time passcode authentication; (x) to provide AI-powered responses within group conversations and direct messages, including responses to direct queries, contextual replies, and proactive insights when group activity matches a participant’s saved preferences; (xi) to protect our or any third party’s rights or interests; (xii) for internal purposes such as auditing and data analysis; (xiii) to investigate alleged violations of our Terms; and (xiv) to comply with legal obligations and legal process and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.

3.2 With Your Consent. In some cases, we will ask you for consent to use your Personal Data for specific purposes. If we do, we will make sure you can revoke your consent in accordance with the “Your Choices” section below.

3.3 Other Purposes. If we intend to use any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to, or at the time that, the Personal Data is collected, or we will obtain your consent subsequent to such collection but prior to such use.

3.4 Aggregated Personal Data. In an effort to understand and serve our users better, we may conduct research on our customer demographics, interests, and behaviors using aggregated and/or de-identified information collected through the Services and from other sources so that such information can no longer be linked to you or your device (“Aggregate / De-Identified Information”).

4. How We Share and Disclose Information

4.1 We Do Not Sell Personal Data. We do not sell or otherwise disclose Personal Data we collect about you, except as described herein or otherwise disclosed to you at the time the data is collected. We share information to perform services, features, and activities that you request.

4.2 Service Providers and Business Partners. To assist us in meeting business operations needs and to perform certain services and functions, we may share Personal Data with various service providers and business partners, including providers of website and platform hosting (currently including Railway and Vercel), database services (currently including Supabase), AI processing services (currently including Anthropic), error monitoring (currently including Sentry), SMS and messaging infrastructure (currently including Linq Mobile and Twilio), data analysis, identity verification, and other services related to delivering the Services. Pursuant to our instructions, these parties will access, process, or store Personal Data in the course of performing their duties to us. We take commercially reasonable steps to ensure our service providers adhere to the security standards we apply to your Personal Data.

4.3 Group Conversation Participants. When Champ participates in a group conversation, your phone number and message content are received by Champ’s systems and visible to other participants in the conversation as a natural consequence of how group messaging works. Champ does not introduce a new sharing step that group messaging would not already entail — when you send a message in a group chat, every participant in that group (including Champ, if Champ has been added) receives it.

4.4 Sharing Which You Control. We may ask for your consent to share your Personal Data, and if you agree, we will share your Personal Data accordingly.

4.5 Settings. We may share information consistent with your settings selections within the Services.

4.6 Other Applications. You may, from time to time, have the ability to connect your account with third-party services. By doing so, you’re enabling us and those third parties to exchange Personal Data about you so that we and those third parties can provide, improve, protect, and promote such services. Please remember that third parties’ use of your Personal Data will be governed by their own privacy policies and terms of service.

4.7 Aggregate / De-Identified Data. From time to time, we may share Aggregate / De-Identified Information about use of the Services, such as by publishing a report on usage trends. The sharing of such data is unrestricted.

4.8 Legal Reasons. We may also disclose your Personal Data when we, in good faith, believe disclosure is appropriate to comply with the law, a court order, or a subpoena. We may also disclose your Personal Data to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of our Services; to enforce or apply our policies or other agreements; or to protect our own rights or property or the rights, property or safety of our users or others. We will attempt to notify our users about legal demands for their Personal Data when appropriate in our judgment unless prohibited by law or court order or when the request is an emergency.

4.9 Sale, Merger, or Other Business Transfer. As we continue to develop our business, we may buy, merge, or partner with other companies. In such transactions (including in contemplation of such transactions), Personal Data may be among the transferred assets. If a portion or all of our assets are sold or transferred to a third party, your Personal Data would likely be one of the transferred business assets. If such transfer is subject to additional mandatory restrictions under applicable law, we will comply with such restrictions.

5. Your Choices

(a) If you have provided us with Personal Data, you may have the right to ask us to review, update, or delete certain Personal Data by contacting us in accordance with the “Contact Us” section below. Please note that we will need to verify that you have the authority to request that we delete your Personal Data and certain activity generated prior to deletion may remain stored by us and may be shared with third parties as detailed in this Privacy Policy.

(b) Most web browsers are set to accept Cookies by default. If you prefer, you can usually set your browser to remove or reject Cookies. Please note that if you choose to remove or reject Cookies, this could affect the availability and functionality of our Services.

(c) You have a choice, at any time, to stop us from sending you emails for marketing purposes by following the “unsubscribe” link included in these messages, and you may reply STOP to opt out of Champ’s text messages. Please note that despite any indicated marketing preferences, we may continue to send you administrative messages, including, for example, notices of updates to our Terms or this Privacy Policy.

(d) Some browsers offer a “do not track” (“DNT”) option. Since no common industry or legal standard for DNT has been adopted by industry groups, technology companies, or regulators, we do not respond to DNT signals. We will make reasonable efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.

(e) Account Deletion. You may request deletion of your Champ account at any time by using the in-app “Delete account” option (Settings → Account & privacy) or by emailing us at hey@gochamp.ai. Upon deletion, we will remove your Personal Data from our active systems within thirty (30) days, subject to retention requirements for legal compliance, fraud prevention, dispute resolution, and similar business purposes. Group conversation messages may persist in backups for additional time periods consistent with our backup retention policies.

6. Additional Information for Residents of Certain US States

Depending on your state of residence, you may have additional rights under applicable state privacy law. To exercise any of these rights, please contact us at hey@gochamp.ai. To verify your request, we may require you to provide information used solely to confirm your identity, or to log in and authenticate your account. You may designate an authorized agent to make certain requests on your behalf, subject to verification of the agent’s authority.

6.1 California (CCPA/CPRA). If you are a resident of California, you may have the right to request that we disclose the Personal Information we collect, use, or disclose; the right to request deletion of your Personal Information; the right to request correction of inaccurate Personal Information; the right to exercise control over our collection and processing of certain Sensitive Personal Information; and the right not to receive retaliatory or discriminatory treatment for exercising these rights. We do not “sell” (as defined in the CCPA) the Personal Information we collect. You may exercise these rights yourself or through an authorized agent.

6.2 Colorado. The Colorado Privacy Act provides some Colorado residents the right to know and access the Personal Data we have collected in a portable format; to request correction of inaccurate Personal Data; to request deletion of Personal Data; and to opt out of targeted advertising (as defined under Colorado law).

6.3 Connecticut. The Connecticut Data Privacy Act provides some Connecticut residents the right to know and access the Personal Data we have collected in a portable format; to request correction of inaccurate Personal Data; to request deletion of Personal Data; and to opt out of targeted advertising (as defined under Connecticut law).

6.4 Nevada. Under Chapter 603A of the Nevada Revised Statutes, certain Nevada consumers may opt out of the sale of “personally identifiable information” for monetary consideration to a person for that person to license or sell such information to additional persons. We do not engage in such activity; however, if you are a Nevada resident, you may submit a request to opt out of any potential future sales by contacting us at hey@gochamp.ai.

6.5 Oregon. The Oregon Consumer Privacy Act provides some Oregon residents the right to confirmation of whether we are processing your Personal Data and the categories being processed; a list of specific third parties to which we have disclosed Personal Data; a copy of your Personal Data in a portable format; correction of inaccurate Personal Data; deletion of Personal Data; and to opt out of processing for targeted advertising, sale, or certain profiling. You may appeal a refusal to act on a request by contacting us at hey@gochamp.ai.

6.6 Texas. The Texas Data Privacy and Security Act provides some Texas residents the right to confirmation of whether we are processing your Personal Data and to access it; to request correction of inaccuracies; to request deletion; to obtain a portable copy of Personal Data you previously provided; and to opt out of processing for targeted advertising, sale, or certain profiling. You may appeal a refusal to act on a request by contacting us at hey@gochamp.ai.

6.7 Utah. The Utah Consumer Privacy Act provides some Utah residents the right to know and access the Personal Data we have collected in a portable format; to request deletion of Personal Data; and to opt out of targeted advertising (as defined under Utah law).

6.8 Virginia. The Virginia Consumer Data Protection Act provides some Virginia residents the right to know and access the Personal Data we have collected; to request correction of inaccurate Personal Data; to request deletion of Personal Data; and to opt out of targeted advertising (as defined under Virginia law).

7. Security

We take reasonable precautions intended to help protect your Personal Data that we collect. Unfortunately, no system or online transmission of data is completely secure, and we cannot guarantee the security of data transmitted across the Internet. If you believe that information you provided to us is no longer secure, please notify us immediately using the contact information provided below.

8. Information Retention

We will retain Personal Data required to comply with privacy requests, as required by law, and in order to resolve disputes. We may also retain copies of your Personal Data for disaster recovery purposes, to prevent fraud or future abuse, or for legitimate business purposes. Group conversation messages are retained for as long as Champ remains in the conversation, plus a reasonable period thereafter for the legitimate business interests described in this Policy.

9. Data Processing and Data Transfers

In connection with your use of the Services, we may store, process, and transmit data in the United States and locations around the world — including those outside your country of residence. Your Personal Data, therefore, may be subject to privacy laws that are different from those in your country of residence. In such instances, we shall ensure that the transfer of your Personal Data is carried out in accordance with applicable privacy laws and, in particular, that industry-appropriate contractual, technical, and organizational measures are in place.

10. Links to Third-Party Websites

The Services may contain links to other websites not operated or controlled by us, including social media websites and sportsbook operator websites (“Third-Party Websites”). The information that you share with Third-Party Websites will be governed by the specific privacy policies and terms of service of the Third-Party Websites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these websites. Please contact the Third-Party Websites directly for information on their privacy practices and policies.

11. Children’s Information

Our Services are not intended for children. No one under the age of seventeen (17) years old may provide any Personal Data to or on the Services. We do not knowingly collect Personal Data from individuals under the age of seventeen (17) years old. If you are under the age of seventeen (17) years old, do not use the Services, make any purchases, use any of the interactive features, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received Personal Data from a child under seventeen (17), we will delete that information. If you believe we might have any information from or about a child under the age of seventeen (17) years old, please contact us as set forth in the Contact Us section below.

12. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us via email at hey@gochamp.ai or by mail at: Propellor Sports Company d/b/a Champ AI, Attn: Privacy, 1025 Rose Creek Dr., Ste. 620-308, Woodstock, GA 30189.